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5 Smart Strategies for Fantastic Font Selection

Want to win in print? Let’s talk text. While fonts are a crucial part of one’s design, often fonts are given merely a passing thought. However, good typography expresses personality, increases readability, and displays professionalism, ensuring your print ad delivers the right message in just the right tone. Fonts can mark a clear difference between […]

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4 Nonverbal Communication Hacks to Streamline Your Success

“Few realize how loud their expressions really are. Be kind with what you wordlessly say.”  – Richelle E. Goodrich, Making Wishes Do you appreciate it when you are telling a story and your listener sneaks a peek at their watch? How about when you ask your child for help with a chore and they mumble a begrudging

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How to Effectively Guide Your Customers Through the Journey of Decision

Do you want to be more intentional and effective in your marketing? Maybe it’s time to refocus on the journey you want customers to take. As a map is to a road trip, a sales funnel can serve as a guide for your prospects. Sales are more than just transactions; they involve several stages of

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Three Video Content Tips to Humanize Your Brand

Block that spam. This describes the attitudes of today’s consumers. 80% of consumers say they mistrust half of all advertising, wearied by the half-truths and junk ads assaulting them daily. Today’s marketing, sometimes called “The End of Control,” marks a revolt against technology-driven ads and marketing messages. People block them from inboxes, browsers, and social

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Effortless: Three Tips to Boost the “Cool” Factor of Your Designs

Fashionable. Admirable. Timeless. If you were to define cool, what words would you use? Cool is just . . . cool. In some sense, even describing what makes something cool can diminish its appeal. But in print and design, nothing is more appealing than cool. What Makes a Brand Cool? How do you add this

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Inspire Consumers Through Action-Oriented Catalogs

In the late ’90s, Scott Kerslake was working at an infotech company in California, while passionately surfing and cycling on the side. During long bike rides with friends, Kerslake noticed a trend: women complaining about a lack of fashionable female sportswear. Women wanted durable athletic wear that also looked cute on everyday outings. Kerslake didn’t

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5 Customer Service Phrases to Avoid (and What to Say Instead)

In May of 2018, Barbara Carroll ordered three cartons of toilet paper from Amazon. The order total: $88.17. The shipping charges? $7,455. Carroll wasn’t overly concerned, as Amazon typically takes great care of its customers. But in this case, Carroll complained to Amazon six times and even wrote a letter to CEO Jeff Bezos. After

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