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Keys for Change: Small Businesses Making a Big Impact (Part 2)

Connor’s Collision Center of Richmond, Virginia, was looking for a way to build a charitable culture in their business, so they launched the “Recycled Rides” program and began donating rehabbed vehicles to individuals nominated by the community. In part 1 of this series, we explored the story of one changed life (Georgette Carter) and the […]

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Do You Have Customers or Clients?

Most business owners and company executives use the terms “customers” and “clients” interchangeably without fully realizing that there is a meaningful difference between the two. Understanding the distinction and setting your plans accordingly can help you build and grow a more profitable business. Let’s start with the definition of each term according to the dictionary.

Do You Have Customers or Clients? Read More »

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